Return Policy

Check your delivery

Please inspect products promptly after arrival. If an item is damaged, incorrect or incomplete, contact the store through the available support channel with the order number and clear photographs.

Return eligibility

Eligibility can depend on the item’s condition, category and the reason for return. Consumable, opened, personalised or hygiene-sensitive goods may not be returnable where permitted by law.

Resolution

Approved returns or replacements follow the store’s order-support process. This page does not limit rights that apply under local consumer law.